The Difference Between Consensus and Clarity
One of the more persistent assumptions in organizational life is that agreement is always the goal. Spend enough time around boards, committees, leadership teams, and planning processes and you begin to recognize how
The Board Wants One Thing. Staff Wants Another. Marketing Is Stuck In The Middle.
One of the reasons I have become increasingly interested in organizations rather than marketing is that marketing often turns out not to be the real subject under discussion. The presenting issue is usually
The Audience Doesn’t Know Your Organizational Chart
One of the more curious things about organizational life is the amount of time spent discussing structures that audiences will never see. Organizations devote considerable energy to questions of governance, reporting relationships, departmental
The Most Dangerous Sentence in Strategic Planning
There are certain sentences that appear so frequently in organizational life that people stop hearing them. They pass through meetings unnoticed. They appear in planning discussions, committee conversations, and board reports without attracting
Why Arts Organizations Keep Solving the Wrong Problem
I’ve been noticing a particular pattern for years, although I don’t think I fully appreciated how common it was until I started seeing it repeated across organizations that otherwise had very little in
When Every Priority Is a Priority
One of the more reassuring experiences in organizational life is attending a planning session and discovering that everyone has ideas. In my experience, a shortage of ideas is rarely the problem. Most organizations
Activity Is Not Strategy (But We Keep Treating It Like It Is)
I’ve been noticing something for years, although I don’t think I had a name for it when I first started seeing it. An organization would call because attendance was down, subscriptions had softened,
Eventually the Bill Arrives
Eventually the Bill Arrives I recently saw a post on LinkedIn examining why so many women working in the arts are considering leaving the sector. Here’s the report it was referring to. As